Frequently asked questions
If something here is unclear, write to us and we will fix the wording.
Does paying here change my ranking on Google Play or the App Store?
No. It cannot, and we never claim otherwise. A payment buys a position on this board and nothing else. Your store ranking, reviews, installs and downloads are entirely unaffected.
How is the price of a position decided?
A position costs what its current holder paid plus the minimum raise set by the platform. Our server calculates the amount, hands you a short-lived quote, and re-checks it when your payment is verified.
What happens if someone takes my position?
Your product moves down one place and both changes are recorded in permanent ranking history. You are notified when it happens. The amount you already paid is not returned, which is why every price is public before you pay.
Can two people buy the same position at the same time?
No. The position is locked while a payment is in flight, and the claim runs inside a database transaction that re-checks the position and the amount. One of the two payments will be rejected rather than both succeeding.
Do I need to own the product I submit?
You tell us whether you own it or are submitting it publicly, and that is recorded on the listing. Ownership claims go through a verification workflow, and a verification badge only ever reflects what we actually checked.
Does anyone approve my listing first?
No. A listing built from a store link goes live straight away, because the board states the price of every position and you pay it yourself. Administrators act afterwards, on a report: a listing can be suspended or taken down, always with a recorded reason.
Where do the name and description come from?
From the public store page behind the link you paste. We do not ask you to type them, and we do not invent them: when a store publishes nothing readable we say so rather than making something up. You can correct anything from your dashboard afterwards.
What are the payment methods?
Payments are processed by Razorpay. Every payment is verified server-side by signature, and confirmed again by webhook — a browser callback alone never activates anything.
Can I get a refund?
Refunds are handled case by case under our refund policy. Refunds are always processed through the payment gateway and recorded in an audit log; an admin cannot simply mark a payment refunded in the interface.
Are sponsored placements labelled?
Yes. Any paid placement outside the leaderboard is labelled Sponsored wherever it appears.
How do I report a listing?
Open the listing and use the report button. Because listings go live without review, reports are the main way a wrong or abusive one reaches an administrator. Every report is queued with a status, and every action taken on it is recorded in an audit log with a reason.
Still stuck?
Write to noreply@appranking.in or use the contact form.